Run by Nick Tommarello
One operator, and the same AI staff I build for you. About me →
An operating layer of agents, workflows, skills, and data handles recurring intake, case-state, and reporting work. You approve customer-facing actions before they ship.
The staff handles the repetition. One gate keeps you in charge of anything customer-facing.
Every fix has to move one lever: revenue, time, or quality. If it cannot be measured, it does not make the plan.
The before and after use the same definitions. Misses, manual work, and unsupported cases stay in the record.
How often the workflow runs, how long it takes, where it waits, and how often a human has to redo or rescue it.
The same measures, using the same definitions. Draft time, response time, approval rate, exceptions, and manual work left over.
Bad drafts, missed edge cases, reversals, and anything the system could not handle safely. Those do not disappear from the report.
Keep it, change it, or shut it down. If the workflow did not move time, revenue, or quality enough to justify itself, I say so.
Which workflow to automate first, how the approval gate keeps AI off your customers, and hours-saved math you can check yourself.
The written assessment, workflow audit, build sprint, and ongoing operating-partner work are laid out in one place.
Use the services page to compare the ways to work and see the current rate for each.
Run by Nick Tommarello
One operator, and the same AI staff I build for you. About me →
One form. You leave with a useful answer even if the next step does not involve me.