Every AI Workflow Audit comes back as one written page: the routine, the hand-steps that burn hours, the cost in hours and errors, and the fix written as a workflow a machine can route and a person approves. This is the shape of it. The routine below is an illustrative example, not a real client.
New client requests land in a shared inbox, get re-keyed into a spreadsheet, and sit until someone remembers to route them.
Re-keying between inbox, spreadsheet, and the billing tool. Nothing owns the queue, so the queue owns itself.
Hours of re-keying every week, plus the requests that fall through and come back as complaints.
One intake path that checks the request, routes it to the right team, and drafts the reply. A person approves the route and the reply.
Every change runs behind human approval. Nothing moves on its own.
Each line traces to what your own posting or your team told us. If we cannot back a line with evidence, it does not go on the page.